[Free] 2019(Nov) EnsurePass Exin ITIL-F Dumps with VCE and PDF 81-90

Get Full Version of the Examhttp://www.EnsurePass.com/ITIL-F.html Question No.81The consideration of value creation is a principle of which stage of the service lifecycle?Continual service improvementService strategyService designService transitionCorrect Answer: B Question No.82Which one of the following activities are carried out during the quot;Where do we want to be?quot; step of the continual service improvement (CSI) approach?Implementing service and process improvementsReviewing measurements Read more [...]

[Free] 2019(Nov) EnsurePass Exin ITIL-F Dumps with VCE and PDF 41-50

Get Full Version of the Examhttp://www.EnsurePass.com/ITIL-F.html Question No.41Which of the following is an objective/are objectives of the service strategy stage of the service lifecycle?Providing an understanding of what strategy isEnsuring a working relationship between the customer and service providerDefining how value is created1 only2 only3 onlyAll of the aboveCorrect Answer: D Question No.42A known error has been created after diagnosis of a problem was complete but before a workaround Read more [...]

[Free] 2019(Nov) EnsurePass Exin ITIL-F Dumps with VCE and PDF 51-60

Get Full Version of the Examhttp://www.EnsurePass.com/ITIL-F.html Question No.51Which of the following statements about standard changes are CORRECT?The approach is pre-authorizedThe risk is usually low and well understoodDetails of the change will be recordedSome standard changes will be triggered by the request fulfillment process1 only2 and 3 only1, 2 and 4 onlyAll of the aboveCorrect Answer: D Question No.52Which one of the following activities is NOT part of the Deming Cycle?ActPlanDoCo-ordinateCorrect Read more [...]

[Free] 2019(Nov) EnsurePass Exin ITIL-F Dumps with VCE and PDF 61-70

Get Full Version of the Examhttp://www.EnsurePass.com/ITIL-F.html Question No.61Which one of the following is concerned with policy and direction?Capacity managementGovernanceService designService level managementCorrect Answer: B Question No.62Check, Act and Plan are three of the stages of the Deming Cycle. Which is the fourth?DoPerformImplementMeasureCorrect Answer: A Question No.63Which of the following would commonly be found in a contract underpinning an IT service?Financial arrangements Read more [...]

[Free] 2019(Nov) EnsurePass Exin ITIL-F Dumps with VCE and PDF 1-10

Get Full Version of the Examhttp://www.EnsurePass.com/ITIL-F.html Question No.1Which one of the following would NOT be defined as part of every process?RolesInputs and outputsFunctionsMetricsCorrect Answer: C Question No.2Which of the following is the best definition of service management?The ability to keep services highly available to meet the business needsA set of specialized organizational capabilities for providing value to customers in the form of servicesA complete set of all the documentation Read more [...]

[Free] 2019(Nov) EnsurePass Exin ITIL-F Dumps with VCE and PDF 11-20

Get Full Version of the Examhttp://www.EnsurePass.com/ITIL-F.html Question No.11Which one of the following is NOT a characteristic of a process?It is measurableIt delivers specific resultsIt responds to specific eventsIt structures an organizationCorrect Answer: D Question No.12Which of the following are classed as stakeholders in service management?CustomersUsersSuppliersAll of the above1 and 3 only1 and 2 only2 and 3 onlyCorrect Answer: A Question No.13What type of services are NOT directly Read more [...]

[Free] 2019(Nov) EnsurePass Exin ITIL-F Dumps with VCE and PDF 21-30

Get Full Version of the Examhttp://www.EnsurePass.com/ITIL-F.html Question No.21What are customers of IT services who work in the same organization as the service provider known as?Strategic customersExternal customersValued customersInternal customersCorrect Answer: D Question No.22Which of the following are reasons why ITIL is successful?ITIL is vendor neutralIt does not prescribe actionsITIL represents best practiceAll of the above1 and 3 only1 and 2 only2 and 3 onlyCorrect Answer: A Question Read more [...]

[Free] 2019(Nov) EnsurePass Exin ITIL-F Dumps with VCE and PDF 31-40

Get Full Version of the Examhttp://www.EnsurePass.com/ITIL-F.html Question No.31Which stage of the service lifecycle is MOST concerned with defining policies and objectives?Service designService transitionContinual service improvementService operationCorrect Answer: A Question No.32Which one of the following is NOT a responsibility of the service transition stage of the service lifecycle?To ensure that a service can be managed and operated in accordance with constraints specified during designTo Read more [...]
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